Never miss demand · 4 min

Leads & human handoff

Capture visitor details automatically and route urgent conversations to your team when rules are met.

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The assistant collects name, contact method, and what the visitor needs — stored as leads you can follow up on.

Handoff rules trigger when a visitor asks for a human, shows high purchase intent, or when the AI has low confidence on an answer.

Review the handoff queue and conversation history from the dashboard.